Unless I'm missing it, it would be great to be able to sort by closed or resolved date. For example, I was hoping to see a list of all tickets closed in the last 30 days for auditing purposes. I don't really have a way to pull that whether by report or by sort.
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Sort by Closed or Resolved Date
+12Hello Philippe,
Did you get a chance to look at the Helpdesk In-depth report? You can filter for the specific time range and obtain the list of tickets that were resolved in that time irrespective of their created date.
Cheers!
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