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Sort by customer email

Related products:Freshdesk
  • Dec 8, 2022 3:23 AM UTC
  • 1 reply
  • 26 views

Autonomous
Apprentice
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It would be great if we could sort by customer email. Some customer created multiple tickets in different time and make our inbox flooded.

1 reply

julia.a
Top Contributor ⭐
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  • Top Contributor ⭐
  • Feb 8, 2023 12:22 PM UTC

Related, this is already in progress: