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Sort Tickets in Portal

Related products:Freshdesk
  • March 5, 2019
  • 1 reply
  • 15 views
I
Contributor

Would it be possible to add a simple sort feature to the ticket list in the portal? Something that matches our agent view sort options?

1 reply

V
Community Debut

Hello Ian,


Good day! 


The avenue to sort in the customer portal is available. Please refer to the screenshot below:



Hope this clarifies.

Cheers! 

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