At the moment to review a spam or deleted tickets they must first be restored in order to access the ‘show activities’ button.
This restriction makes the process of review tricky and time consuming.
It should be easy for managers to check in on how tickets are getting sorted to ensure there are no inappropraite deletions and if so, by whom.
To speed up the process I suggest that the ‘show activities’ button is available for tickets marked as spam and in the deleted section.
