The Teams integration would be greatly improved if it allowed us to start a Teams chat with the Requester from the ticket and allow us to copy the chat back to the ticket notes.
Future Consideration
Start a Teams chat from a ticket
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.