Improvement to Current Status page.
- Support for SMS notifications, with toggle, as some services might require sms communication and for some email is enough
- Ability to set “critical” hours/dates on the services. I.e. if we have a service that is only critical during weekends, or end of month, etc. We should be able to set when to send email/sms notifications.
- Set target groups, e.g. we have different type of management levels, and only level-1 mgmt requires sms, level-2 is happy with email.
Today we’re using work arounds to accomplish simple SMS communications. This should be out-of-the-box functionality for a status page / major incident communication tool.
This may be equally good having for whatsapp, Teams (Servicebot) and other tools as well.
