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Status Page Widget should prioritize by criticality

Related products:Freshservice
  • July 21, 2025
  • 0 replies
  • 23 views

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I recently added the status page widget to our self service portal; I like the widget, but recently we had more than one issue - the first was a service degradation and the second a partial outage.  Unfortunately the service degradation issue kept showing up in the widget first where I would really like users to be directed to see the more critical error first.