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Stick ticket for contact / company view?

Related products:Freshdesk
  • February 25, 2015
  • 1 reply
  • 11 views
V
Contributor

Hi,


I want to suggest new future. It is stick ticket for contact / company view. It means that we will see some important ticket and more information note about these contact / company each time we view that contact / company.


Is it possible now?

1 reply

aravind.sundararajan
Skilled Expert
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Hello,


We've recently introduced the notes section for contacts & companies. This can be used to store additional information about the contact/company and even the contract agreements can also be added. You can add a note with the ticket information so that it is always accessible on the contact page.


Read this article to get more information on this feature.


Cheers!

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