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Sub Groups

Related products:Freshservice
  • Oct 26, 2017 7:56 PM UTC
  • 0 replies
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Hello I would like to see sub-groups.  For example we have IT Help Desk, then region.  I would like to be able to assign the group view of region but also overall help desk.


I know I can do this today but the problem is when I ask a customer to create a ticket on the portal they can see all groups.  


So can we have sub groups OR a way to remove visibility of a group to users in the portal.