The requestor field on the submit a ticket form requires a label that informs the user that an email address is required. I assumed a name was required so entered that and then had to go back and enter an email address after being informed that an email address was required when I tabbed out of the field. Why not let the user know up front that an email address is required rather than after the fact?
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Submit a ticket requestor field needs better label
Hi Robert
We are in process of updating the TICKET FIELDS and we will be giving an option to change all the LABELS and NAME for the Ticket Fields. So, you will have an option to change the REQUESTER as EMAIL ADDRESS or some other LABEL.
Sorry for the delay, but we will come up with the option soon.
regards
vijay
Hi Richard
You can do this even now. Go to Admin -->> Ticket Fields and click on the FIELD NAME and you will have the option to change the LABEL that is to be shown in the Portal
regards
Vijay
You can do this even now. Go to Admin -->> Ticket Fields and click on the FIELD NAME and you will have the option to change the LABEL that is to be shown in the Portal
regards
Vijay
I am trying to do as you show but i can't see how to change the label as shown in screenshoot attached
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