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New Idea

Suggestion..

Related products:Freshservice
  • April 8, 2022
  • 0 replies
  • 11 views

nhess
Contributor
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So in my trials to make this: 

I have realized the need for..

  • an extra level of nesting dependent fields, 1 level of dependent fields is just not enough. sorry, but thank you if this gets considered!
  • dependent fields for asset fields as well.(if a asset state is …,then dependent field shows up)
  • allowing for an auto increment feature, maybe hidden from viewers. This would allow like in my situation if asset state # is 30 or higher create a ticket
  • maybe adding in an allowance for outright if this then this? JSON is nice but when using servicenow previously it helped quite a bit. if{{ticket/asset_fieldname}} then do this action

    Thank you guys!! Loving this so far