Skip to main content
Closed for Voting

Supervisor Actions - Add "Silent Close"

Related products:Freshdesk
  • February 26, 2016
  • 2 replies
  • 16 views

Hi,


I would like to be able to close tickets but without any email updates to the requester/cc using a rule.


Thanks


Dan

2 replies

This Scenario works for me:




 


with