Skip to main content
Closed

Support for Google Analytics 4 Tracking IDs?

Related products:Freshdesk
  • Nov 11, 2022 2:30 PM UTC
  • 1 reply
  • 137 views

Forum|alt.badge.img+1

Hello, 

 

Google will sunset their Universal Analytics product 01 July 2023.  See link → Make the switch to Google Analytics 4

 

I’m mentioning this because Freshdesk’s Goggle Analytics app only supports Universal Analytics tracking IDs and does not yet support tracking IDs for Google's replacement product, Google Analytics 4.

Can you tell please me if Freshdesk plans to update their Goggle Analytic app so that it supports Google Analytics 4?  If so, when?

 

Thanks,

Steve

1 reply

Forum|alt.badge.img+4
  • Contributor
  • Dec 15, 2022 7:27 PM UTC

If we could get Google Tag Manager support within Freshdesk that would solve this feature request as well. See