Support for Portal Specific SSO Policy in Freshdesk

Our business has multiple products with relating product portals. A customer may have access to one or multiple portal depending on their purchases products. Each portal’s content is restricted and not publicly visible. Freshdesk currently allows only one custom Contact SSO policy for the entire Freshdesk instance. This requires our customers to login to each portal as they switch between the various products they own. That is a terrible customer experience. As a customer, i should be able to log in once, and then I should be able to switch between the various portals that I have acces to without being prompted to login again, and again, and again. My understanding  is that FreshService is currently built to allow multiple contact SSO policies, even down to the portal level. WE need this functionality in the Freshdesk platform.