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Support for tracking WATCHED tickets through API

Related products:Freshdesk
  • May 11, 2026
  • 0 replies
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I’m using these API calls to assist my team through our AI Agent:

Tickets
  - GET /tickets 
  - GET /search/tickets?query=... (Lucene-style filter)
 

But we all have a number of tickets we’re “Watching”.

There is no concept of "watchers" exposed on the API at all.

How can we get a list of tickets that a specific user is watching?