Currently in FreshDesk it is not possible to use an image in SVG format as a logo for your customer portal, nor can you upload and embed SVG images using the insert image tool in Solutions articles or Discussion posts. Using a PNG, GIF, or JPG in these situations, however, often results in blurry images on higher resolution screens. I would like to be able to use SVGs to improve the look of my portal.
Closed
Support SVG image format for portal logo, embedded images
+1
+1
Great suggestion! Supporting SVG format would ensure sharper visuals, faster loading times, and better scalability—especially useful for high-DPI displays. Hope this feature gets added soon.
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