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Support the ability to limit Solution Access to Select Contacts

Related products:Freshdesk
  • Dec 29, 2018 10:24 PM UTC
  • 1 reply
  • 22 views
Contributor

We'd like to present technical product information in Solutions that we only want certain Contacts to have access.  At the moment there is now way to do this.  It would be helpful if you offered this capability.

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A related topic is the one for related to supporting Contact Groups (link below).  If this was implemented, then we could put all of the Administrators in a Group and then we could use that Group for visibility.


https://support.freshdesk.com/support/discussions/topics/324516

1 reply

boothcoolapk
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  • boothcoolapk
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  • Aug 8, 2026 6:13 AM UTC

Limiting solution access to select contacts helps businesses keep information private and secure. Only approved users can access specific solutions, making it easier to manage permissions and protect important data. For professional technical support and secure business solutions, visit https://primetechnicalservices.ae.

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