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Switch easily between 2 sepereate fresh service sites on the mobile app

Related products:Freshservice
  • January 31, 2018
  • 1 reply
  • 13 views

I use Fresh Service as the only IT person across 2 primary schools in Australia.


It would be awesome if I were able to manage both schools IT support from my phone using a quick and easy domain switch which remembers my credentials.


At the moment, It's a case of log out and log in each time which is cumbersome. It would be awesome if a similar feature to Google accounts was implemented where you could just hit the menu button "switch sites/accounts" (or something) and select the secondary domain for the other site.


Thanks for your time, hope to see something like this roll-out in the future.


Andrew

1 reply

ruralrob
Community Debut
  • Community Debut
  • November 7, 2025

That’s actually a really useful suggestion. Switching between multiple Freshservice sites on mobile can be time-consuming, especially for admins managing different departments. Having a quick toggle option would definitely make workflow smoother and save a lot of clicks.