I need to sync ticket attachments.
In freshdesk this is possible.
You can choose if you want to include tickets attachments as well when syncing a Freshdesk ticket with JIRA via the Admin control panel
Closed for Voting
sync attachments to Jira
Hi Rogelio,
We have this in our enhancement roadmap. I will share an update when we start to implement this. Let me know if you have any other feedback with Jira integration. Thanks
Viminya
Freshservice Product team
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