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Sync Customers with Google Contacts Directory

Related products:Freshdesk
  • May 3, 2013 6:55 PM UTC
  • 3 replies
  • 46 views

I'd like to be able to sync my Customers list with my Google Apps Directory.  I know that you can sync a user's contacts with the Customers list, but that means I have to manually maintain a user account with an up to date record of our company's employees.  The Directory itself is automatically updated when new employees are hired or old ones leave the company.  


The Directory is accessible by logging into a Google Apps account, going to Contacts, and then selecting Directory from the list on the left.  I've attached a screen shot showing the location.  

directory_12204.png

3 replies

  • Contributor
  • Aug 20, 2013 4:23 PM UTC

Hi,


that would be a great feature and would mean a real integration with GAPPS domain and by far !


regards


  • Community Debut
  • Sep 25, 2013 2:32 PM UTC

+1 for this, but really Directory syncing should be Google => Freshdesk and not vice versa


  • Community Debut
  • Feb 19, 2016 3:01 PM UTC

I don't understand why there hasn't been any movement on this one. Seems like a good idea.