Closed for Voting

Tables in Canned Responses

Related products:Freshdesk

Would like the ability to add a table into Canned Responses

Ie we could prefill in what we want from the customer to allow them to fill in and respond

this would also be handy in ticket replies

Please provide message editors with table editing capabilities both in Canned Responses and all other message editors.

This is a really basic and useful feature.

We would like this as well, as well as the ability to edit a table that is inserted from a canned response.

Hello All,

Apologies for the delay in the response.

We understand that you would like to have tables in canned responses and that's a completely reasonable ask.

We have this one already added to the pipeline. We would make sure to notify when this is available.

Cheers!

@naresh.narendernath any updates on this? Just had one of our agents ask about this.

Join the Community