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Tabular View Improvements

Related products:Freshservice
  • Oct 24, 2019 9:42 AM UTC
  • 2 replies
  • 33 views

Within the new Tabular ticket view, the functionality to:


1. Sort by custom headers instead of the defaults 

2. Sort by multiple headers (e.g Priorty AND Due by)

3. Group tickets by custom field value (e.g Section for Overdue, response required etc. Sorting would follow after grouping).

2 replies

Kaley White
Contributor
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  • Contributor
  • Aug 23, 2022 8:43 PM UTC

I also would like to be able to sort by multiple fields.