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New Idea

Tag field when creating child ticket

Related products:Freshdesk
  • March 20, 2024
  • 0 replies
  • 4 views

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When creating child ticket, the "tag" field is not visible. Is it possible to have the field also visible when the child ticket is being created?

Please note, can't have ticket templates used for all use cases so tag field is beneficial when child ticket is created.