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Tag Improvements

Related products:Freshdesk
  • Sep 3, 2024 2:51 PM UTC
  • 0 replies
  • 28 views

dcolemanuk
Apprentice
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We have a couple of requests to improve tag usage:

 

  1. Increase the tag size limit to 256 characters to allow us to create a more visual understanding of each tag’s purpose
  2. Enable reporting to give us a summary of all tags in the product(s) to help us better maintain and plan (admin)
  3. Provide a new method to select a tag and change it to another tag
  4. Enable an API to give us a summary of all tags in the products (developers)