On a monthly basis, we need to comapre tickets by Tag.
Is there a Report/method within Freshdesk that will extract all Created tickets by Tag?
Currently I can only see the ability to filter on an individual Tag.
Closed for Voting
Tag Reporting
This is something that would be very helpful to our company as well! I'm guessing since there was no response from Freshdesk it's not something that's possible or in the works. That's unfortunate.
Folks,
The created tickets could now be filtered based on the tags added to them. You could add the filter - 'Tag' 'name' 'includes' inside a widget in Analytics to access the tickets. 
Cheers!
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