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Related products:Freshdesk
  • Aug 7, 2011 12:23 PM UTC
  • 3 replies
  • 61 views
Apprentice
It would be great if Tags were auto pre-populated from previous tags ie if I have a tag #GoogleApps and I type #g in the tickets enter tag field! #GoogleApps would show up to be selected. I could then pre make tags I'd like used.

3 replies

Apprentice
  • jmoore
  • Author
  • Apprentice
  • Aug 7, 2011 3:42 PM UTC

I also think it would be helpful to see what tags are associated with a Ticket when you are in the default ticket view - and the details list ticket view too?

 

thx

 

John

Contributor

Hi John


Nice suggestion. We will discuss this internally and see how we can implement this feature :-) Although I cannot give a time frame, but we will take it up future releases.

 

thanks

vijay

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hi,


This is now available. The tags get auto-populated on the ticket page upon typing a few characters.


Cheers!

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