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Tags field scrolls out of view

Related products:Freshdesk
  • Nov 8, 2018 5:28 PM UTC
  • 0 replies
  • 6 views

When I am reading over a ticket with multiple replies such that the Tags field scrolls off the top of the screen and out of view, I have to scroll back up to add more tags which is really annoying. 


image


Please make the Tags field sticky (or that entire panel that shows the status & due date)  so that it is always in view or put it back in the ticket fields panel where I can easily access it.


This is especially bad UX when you have a lot of replies and you have expanded them and have to scroll way too much to get back to the top.