Just like Gmail, tags should be visible in the "inbox" (Ticket List).
We tag tickets with customer site names. Our CSRs plan their work day routes based on the locations of the open tickets. Presently they cannot see the location in the ticket list. (We don't put site names in the subject because we need to generate reports by site, and tags are the only way to ensure that a site name is not mis-spelled; it's auto-completed during entry).
I'm sure there are many other use cases for seeing tags in the Ticket List.
