Team Dashboards - Edit Ticket View by group

Currently the  “Manage Team Dashboard” does not allow the team manager to add new ticket views to the dashboard. They cannot create a ticket view and then choose the agent group to limit the ticket view to. They can only create ticket views that are limited to themselves.

According to support, the only way for team managers to do this is to make them a workspace admin. This is not secure, especially in a large enterprise environment. Granting broad administrative permissions just to manage ticket view access for their teams insane. To give them access to 1 - manage workspace agents, 2 - agent groups and 3 - agent roles is excessive and irrelevant to being able to simply adding the existing groups names to the ticket list views that they are creating in order to make a new widget for their dashboard.

Can the “Manage Team Dashboard” option in the permissions also give them appropriate access to simply add the agent group names to access, similar to the way that creating a new Canned Message allows them to select the agent groups to access the canned responses????