Is it possible to add strikethrough as a text option when editing text to show a task on a bullet list has been completed?
Curiously it's available here on the support forum, but not on Freshdesk itself.
Closed for Voting
Text formatting options on ticket creation
So, any estimate on how many more years we need to wait for strikethrough? I know you can do it. Look!-- Here it is right inside THIS editor, but Y U NO DO THIS IN TICKET EDITOR?!
;)
Love you guys, but SRSLY... strikethrough-- I can haz, plzzzzz??
Signed,
The Lord of Irrelevant Memes
+2It would be great if Freshdesk editor would have a strikethrough option. You can add bullets and colors to characters so I think it would be possible for a strikethrough option to be added as a feature as well.
This would be very helpful. In our organization, some tickets can be long and ongoing, and there are updates to the summary as the ticket evolves. It takes too long to expand & review every single comment, reply, thread in the body of the ticket. The summary is our workaround, but sometimes information is no longer actionable but is still relevant as a record of what has happened so far. Strikethrough would allow us to keep information for posterity that is no longer actionable.
I’m surprised to see that basic text formatting features are still a missing in FreshService. Even the text editor on this community website is better than the app itself.
Hoping to see this implemented, but not holding my breath given this feature request (and others like it) has been open for 10 years.
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.