Unless your team is on the expensive Growth plan, and you’ve set up automations for when people are not active, then To-Do actions risk being forgotten in someone’s inbox.
The following components of the service are critically needed:
- allow to filter tickets by “to-do reminder date”
- allow to set a reminder to either “myself only” or “whole group”
- offer a calendar view enabling to see all the to-dos, with the possibility for a manager to filter by person
I’m sure users will have more use cases...
It’s currently a half-baked feature that really creates high risk of going missed when the original creator is not working at the time of the reminder.
