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Ticket fields by Workspace

Related products:Freshservice
  • December 10, 2024
  • 0 replies
  • 13 views

mbackwater42
Top Contributor ⭐
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The “universal” ticket fields, we find, are not applicable to all workspaces. Specifically, the Status and Category fields are too limiting for some workspaces. Are you able to make these customizable per Workspace instead of a “one size fits all” approach? Thanks!