Hi,
Currently, there is no option in the custom ticket filters to display tickets based on:
- Tickets I'm Watching
- Tickets where I have a task assigned (regardless of task status, such as Open, In Progress, or Completed)
Having these filtering options would significantly improve visibility and help users better manage the tickets that require their attention.
Although there is a default filter called "Tickets I'm Watching", it is hard-coded and cannot be modified. As a result, it is not possible to:
- use this criterion in custom filters,
- combine it with other filter conditions,
- limit the results to active or unfinished tickets only.
The current default filter therefore displays all watched tickets, including completed ones, which reduces its usefulness in day-to-day ticket management.
Thank you for considering this enhancement.
