I think another handy feature would be able to filter merged tickets from the ticket list. I have to find out how many unique issues have been raised from a customer but I am struggling because I can't filter out tickets that have been merged. I have to include closed tickets into my search so I can't filter just closed tickets.
Closed for Voting
Ticket Filters
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.