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Ticket list from customer portal : any additional filtering possibility ?

Related products:Freshdesk
  • November 23, 2018
  • 1 reply
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Hello 

The contacts can manage its ticket from the portal.

But; as far as I know, he has only one filtering possibility : "Open or pending", "Resolved or Closed", "All tickets"


Some contacts asked for additional filtering possibilities : "Open only", "Pending only" 


Ii it possible ? How ? With an apps ? 




1 reply

aravind.sundararajan
Skilled Expert
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