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Ticket List - Sort ascending / descending order "assigned to"

Related products:Freshservice
  • August 7, 2024
  • 2 replies
  • 105 views

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In Tickets > List 
It would be great to have the ability to sort ascending / descending order on the Assigned To 
This appears to be one of the only fields this feature is not available on. 
Would help when running through the list with a big team to group all assignees together 

 

 

2 replies

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Voted, as this has been requested by one of the agents.


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  • Apprentice
  • June 24, 2025

This should have been implemented when they introduced sorting by columns.