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Ticket Properties for Merged Tickets

Related products:Freshdesk
  • December 16, 2015
  • 0 replies
  • 8 views

It would be great to have the ticket properties updated on all merged tickets with the ticket properties that are selected on the primary ticket.


This way, when I export data, I can ensure that all ticket fields are completed and I don't get a report with a bunch of blank fields.