I think a grid (think spreadsheet) format would improve the use of space not to mention the filtering of tickets based on multiple columns and priority (this could be a profile preference setting). Additionally, customize the columns displayed. We don't need the pictures in our tickets - that is wasted space for us.
The information is all there, just in a layout that is all mashed together.
This would also help with a view other visual indications that I have seen in the feature request forums.
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