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New Idea

Ticket Type - Default field

Related products:Freshdesk
  • January 10, 2022
  • 0 replies
  • 22 views

bcrider
Apprentice
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The “Ticket Type” default field should be changed to a Dependent field type instead of the drop down it currently is. Most customers will use more than one layer of ticket types and this would allow them to do that by default instead of having to add sections that appear dependent on what you select.