Hi
We would really like to be able to pull Company Fields into the Ticket View - Requestor Pane.
This would be very good for displaying useful information like Support Level the customer has purchased without having to navigate away from the ticket to the company page constantly.
We could hold this information at the contact level we do not want to populate this data for 100 users per company.
Could a Custom App be built for this or ideally could this be integrated into core functionality?
Cheers
David
