Ticket View - Lock Subject/Requester Section When Scrolling Down
Hey!
Now of course I have a laundry of list of things that can’t be done but this one moved up my list of issues today when I was replying a conversation and took way to long to realize who the requester was and what their initial issue/subject was and then I realized when you scroll down through the “description” to get to the conversations the top area that shows this does “lock” when you get to the point where the “Details” “Related Tickets” “Tasks” “Activities”, etc tabs are and then I was like why doesn’t it just only lock that whole top section instead of just the “tabs” - this would eliminate having to either scroll up and see it and scroll back down or moving my mouse to the top of the screen to click “edit” lol .. It’s already locked just needs to include the “whole top half” - interestingly enough.. I don’t even really care about the “description” box locking (only because yours can get very long with Exchange cloud signatures lol) - just the “subject” and requester info that is there already which is a brief overview of time/date/source/to, etc
