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Tickets View: Search by text, then run bulk actions on selected search results

Related products:Freshservice
  • Oct 25, 2017 10:32 PM UTC
  • 1 reply
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I need to go back and tag past tickets, e.g. all tickets relating to "printers." But I can't search by that word in the Ticket View. So I'd like to be able to search by keywords, and then apply bulk actions to selected results in the Ticket View. 

1 reply