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Time Trigger when a field is empty instead of a static value

Related products:Freshdesk
  • September 2, 2021
  • 0 replies
  • 16 views

Figgilant
Apprentice

I would like to configure a time trigger that looks if a custom field is empty or not. In this case I would like to send a reminder email to a customer if their order field is empty. But at the moment I’m not able to do so, because I can only select Is or Is Not.

Also the option Higher than or Lower than would be nice here.