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Time Triggers based on Tags

Related products:Freshdesk
  • Aug 9, 2021 10:51 AM UTC
  • 0 replies
  • 15 views

Figgilant
Apprentice

I would like to set a timed trigger based on a tag. When a ticket has a certain tag and matches the timings I would like for something to happen. However, I can choose everything except tags as a criteria. Is this something for the roadmap as a feature?