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Times New Roman is the default font?!

Related products:Freshdesk
  • Aug 16, 2012 11:48 PM UTC
  • 56 replies
  • 164 views

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56 replies

  • Contributor
  • Dec 15, 2014 12:34 PM UTC

Thanks - 


How do I chose Arial which is Helvetica on Windows machines? 


Thanks

Jesper


  • Contributor
  • Dec 15, 2014 12:43 PM UTC

Got it!


Well done ... 


Thanks

Jesper


  • Community Debut
  • Dec 17, 2014 1:30 AM UTC

This is great news! Thank you for the update.


Hi all :)


Does it applies for emails only ?


I need to change the default font for Knowledge Base. It's still Helvetica Neue.


I would like to set up the Verdana font for our Knowledge Base (Forum and Solutions), at least :(


Thank you.


  • Contributor
  • Oct 12, 2019 8:08 PM UTC

Did anyone find out how to customize the default font for Knowledge Base new articles instead of it being Helvetica Neue?



Hello Angela,


We've got some good new for you.


We have the option to customize the font using the option "Font family" while creating a new article in the Knowledge base. This applies to the existing articles as well.

Cheers!