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Timesheet reporting must include Changes, Problems and Project time

Related products:Freshservice
  • Nov 13, 2019 3:46 AM UTC
  • 1 reply
  • 37 views

Hi


Currently the Timesheet reporting only includes ticket time tracking.

We must have changes, problem and particularly project time tracking added to this to allow us to effectively track all time spent by our engineers on customer tickets each day, week and month please. 

1 reply

kpatterson
Top Contributor ⭐
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  • Top Contributor ⭐
  • Jan 25, 2023 3:16 PM UTC

Attending Freshworks Analytics - Ask Me Anything (AMA)  this morning and there have been at least 4 shoutouts for this capability in that session!