When I add things to the To-Dos, I would like to be able to have everyone be able to see them. Or maybe another options would be to be able click a box that says Show: Me/Everyone
We could use this to share information that is important right now.
Thanks,
Ron
Ron,
I'm slightly confused about your request. Can you explain it a little bit more? As in, are you talking about the To-Do lists that you can create within tickets or your private Dashboard To-Do list? Because the tasks within the ticket are publicly viewable i.e any agent viewing the ticket can see your list also. Only the private Dashboard tasks are for-your-eyes-only.
+7I need ticket to-do reminder notifications for all agents regardless of which agent created the to-do.
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