Dashboard has valuable info, but tasks on it are placed on right bottom corner. Only 2 items visible, however can be many in the list. I use it regulary and each time I scroll the list, I think about the freshdesk developers, do they really care about UI? More than a year the same proposition was made, nothing changed in design. Hardcoded…
Top left graph with the progress on tickets can be resized, less space use, don’t care about it in detail. But the task list is must-have.
