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Total agents active

Related products:Freshdesk
  • August 9, 2020
  • 1 reply
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S
Apprentice

I am looking at creating analytics for total number of agents active per day for the last 1 month. Unable to find resolution. Can anyone help?

1 reply

suprabha.somanathan
Community Debut

Shivanksha - 


We would like to know more on the logic as to what 'active agent' denotes here.


Thus, We are logging this as a ticket and one of our support stars will be reaching out to you to discuss more on the data that you are looking to configure on Analytics.


Thanks!

Suprabha, Freshdesk Community
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