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Total agents active

Related products:Freshdesk
  • Aug 9, 2020 8:04 AM UTC
  • 1 reply
  • 10 views

I am looking at creating analytics for total number of agents active per day for the last 1 month. Unable to find resolution. Can anyone help?

1 reply

suprabha.somanathan
Community Debut

Shivanksha - 


We would like to know more on the logic as to what 'active agent' denotes here.


Thus, We are logging this as a ticket and one of our support stars will be reaching out to you to discuss more on the data that you are looking to configure on Analytics.


Thanks!