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New Idea

Track Business Rule changes in the Audit Log

Related products:Freshservice
  • May 12, 2025
  • 0 replies
  • 52 views

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Changes to Business Rules should be tracked in the Audit Log.

It is frustratingly easy for someone to go in to make, what they believe to be, a relatively small edit to an existing Business Rule to fix one thing but for it to break something else.